Question 1

Is Superclaim debt collection or AR automation?

Accepted Answer

Superclaim is AR automation (accounts receivable automation), not debt collection. We help your finance team follow up on invoices, send reminders, and reply to customer questions automatically — always under your approval in the Control Tower. We do not take over receivables, we do not hand cases to enforcement authorities, and we are not a collection agency. Think Kolleno, Gaviti, or Paraglide AI — but built for Nordic companies.

Question 2

How does Superclaim integrate with Fortnox?

Accepted Answer

Superclaim connects to Fortnox through the official OAuth2 integration. Invoices and customers sync automatically every 15 minutes. When a customer pays in Fortnox, the corresponding claim is marked as paid in Superclaim via automatic reconciliation. No manual exports, no CSV files. We also support Visma, SAP, NetSuite, Microsoft Dynamics, IFS, Tripletex, Xero, QuickBooks, and 20+ other ERP systems.

Question 3

How does Superclaim reduce DSO (days sales outstanding)?

Accepted Answer

Superclaim reduces DSO through three mechanisms: (1) Collection Agent sends reminders at exactly the right moment instead of invoices being forgotten, (2) Inbox Agent replies to customer responses within minutes instead of days, and (3) Control Tower ensures no case falls through the cracks. Concretely, your AR team can handle more cases without hiring more people — and payments come in faster.

Question 4

What is the difference between Superclaim and Kolleno or Gaviti?

Accepted Answer

Kolleno and Gaviti are UK/US AR platforms. Superclaim is built from the ground up for Nordic companies: native Fortnox and Visma integration, Swedish-speaking AI agents that reply to customer questions in Swedish, EU data (Stockholm), Kivra as a channel, and GDPR compliance to Swedish standards. We also have lower onboarding friction — you are live in a day, not a month.

Question 5

Can Superclaim reply to customers in Swedish?

Accepted Answer

Yes. Inbox Agent is trained on Swedish business communication and replies to customer messages in Swedish automatically. It understands payment promises, disputes, out-of-office replies, and reminder requests. The agent also supports English, Norwegian, Danish, and Finnish. You can configure tone per customer segment in Agent Studio.

Question 6

Is my data stored in the EU?

Accepted Answer

Yes. All customer data is stored in Stockholm, Sweden. We use Supabase with EU hosting, and our AI agents run via Anthropic with EU data residency. GDPR compliant, encrypted at rest and in transit, with a full audit trail. We sign DPAs (Data Processing Agreements) with every customer.

Question 7

Can I keep human approval on every message?

Accepted Answer

Yes — that is the core of Superclaim. Control Tower is a human-in-the-loop interface where every proposed action (reminder, reply, escalation) waits for your approval before it is sent. You can also set autopilot rules per customer segment if you want to let the agent act independently within certain boundaries. You always have the final word.

Question 8

How much does Superclaim cost?

Accepted Answer

We offer pilot programs for qualified Nordic B2B companies. For permanent pricing, book a demo and we will tailor a quote based on invoice volume, integrations, and team size. No lock-in contracts.

Question 9

How fast can I get started?

Accepted Answer

Most customers are live within 24 hours. Step 1: connect your ERP via OAuth. Step 2: choose your email provider (Gmail or Microsoft 365). Step 3: configure your rules in Agent Studio. Step 4: approve the first batch in Control Tower. We offer dedicated onboarding support for all pilots.

Question 10

Is Superclaim built for accounting firms?

Accepted Answer

Yes. Multi-org dashboard lets you manage multiple clients from a single interface, with separate rules per client, role-based access, and aggregated reporting. Several Swedish accounting firms use Superclaim to automate AR for their clients while keeping full control.

Accountsreceivable
thatrunsitself

Manual AR costs more than you think

Hours writing reminder emails

Customer replies that never get followed up

Invoices lost in the chaos

Superclaim drives the full accounts receivable flow from overdue invoice to payment

Everything you need for smarter AR

AI that never forgets

Responds to customers instantly

You always have the final word

Connected to your ERP

Email, SMS and Letter

Built for Nordic requirements

Built for Nordic finance teams

You're a finance manager. Not a reminder machine.

Manage ten clients. Work like it is one.

Works with your accounting system

Questions and answers

Ready to stop chasing payments?

Accountsreceivablethatrunsitself